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Recent guests comments
Mizunara
James M, United States checked out on 08-Mar-2020
We had the best experience of our lives. Daniel and Alice are the bomb.com! Spacious, cozy, heated floors, amazing showers, and friendly Elit Havens staff. An amazing place. I would definitely recommend.
Aoyama Lodge
Eli G, United States checked out on 28-Feb-2020
We had a wonderful time in this elegant, quiet space. The Elite Havens hosts were ultra helpful in all things (ski handling, transportation, advice, etc.). Would recommend to any group skiing Niseko and the surrounding area!
Yuuki Toride
Strachan G, Hong Kong checked out on 25-Feb-2020
Great house in a great location. The shuttle service was fantastic - efficient, prompt, and also run by very friendly Elite Havens people. Would definitely recommend to anyone looking for a place to stay in Hirafu.
Angthong Villa
Zhang Y, China checked out on 21-Mar-2020
Dear Melie, all staff and the villa,
It's a very special experience this time during the Corona Virus time. I think we have a bond. Although I decided to leave earlier but that's only because of the virus that changes the color of the world a lot. Hope the virus will be gone quickly. And we hopefully come back again soon! Thanks to Thailand to let us stay for 2 months at this special time.
Panacea Retreat - Purana Residence
Koen D, Netherlands checked out on 09-Mar-2020
What a lovely holiday the best ever. Thanks to your great team Bow, Noey and the others. They did a great job. All the details, the food, the rooms, the complete villa, the help with BBQ.
Thank you so much.
Katamanda - Villa Albina
Elena L, Ukraine checked out on 28-Feb-2020
We like to stay at Katamanda very much. Wonderful service, friendly staff and amazing conditions.
Thank you very much. We hope to come back again, it is our third time, and we very much want to come soon.
Thank you very much to Khun Karn and to the cleaning lady: clean, fast, high quality. We are waiting to confirm our next reservation. We will come to you again for sure!
Panacea Retreat - Atulya Residence
Ran W, United States checked out on 24-Feb-2020
Great job. Beautiful pools. We have breakfast everyday better than what we had at the Ritz Carlton, great recommendation for the dinner. Some of the best service we are ever had beyond our expectations, very flexible for our changes too. Bao and Sunny were great too.
Panacea Retreat - Praana Residence
Ran W, United States checked out on 24-Feb-2020
To Noie, Nan and Sunny,
Thank you for taking care of us and the family, your professionalism is sincerely appreciated. We all love you! We really enjoyed our stay, everyone was so nice to us and make us feel at home. We can not wait until we come visit again.
Arcadia at Cape Laem Sor Estate
Ji Zhe J, China checked out on 20-Feb-2020
Thank you very much for the holiday. Beautiful view and kind service! We love it here and we will come back.
Panacea Retreat - Kalya Residence
Marc Y, Thailand checked out on 11-Feb-2020
Thank you so much, Bella, Blue and Oh for making the past 3 days at Panacea so amazing and memorable! The accommodations, pool, food and service exceeded all our expectations having been to such a spectacular wedding at the main villa. Bella, in particular looked after us attentively from our breakfast in the morning until 2 am at the weeding day. she was amazing! We will not forget our stay at Koh Samui!
The Pines
Alexey O, Montenegro checked out on 31-Jan-2020
Everything was great! Staff paid close attention, did all on time and coordinated well. Food was amazing, can't differentiate from restaurant. Enjoyed unbelievably good nature, atmosphere and attention to guests. Big thanks for the holiday.
Excellent holiday. Beautiful sea and beach. Super girls. Very tasty food, calm holiday time.
Mandalay Beach - Villa Neung
Bryan M, Estonia checked out on 02-Mar-2020
Thank you very much for making our family vacation so much more than we expected! Thank you Jee and the staff, for fulfilling all our wishes and especially having a wonderful food and great Papa's birthday :).. We will definitely wish to come back and stay in your wonderful villa again.
Villa Chada
YONG W, China checked out on 21-Feb-2020
Professional and warm service, we loved it here.
Casa Bell Chalet
Dodwell L, Hong Kong checked out on 23-Feb-2020
The house is brand new with good furniture.
Sekka Ni 1
Victor H, Australia checked out on 27-Feb-2020
The help from the staff at elite havens was tremendous. From check-in, when Alice drove us to and from our previous accommodation to grab our stuff, to the check-out courtesy ride to the welcome centre, the stay was as easy as could be! Great staff at Elite Havens, everyone was very helpful and nice :)
Gouka
Alex W, United States checked out on 15-Feb-2020
The Elite Havens group that runs this property does a spectacular job. They will give you rides anywhere in Hirafu during business hours, and make sure you get in and out of town with ease. Daniel was especially great! The staff in general were very accommodating and helpful. I would stay here again.
Lime Samui - Villa Splash
Annie & Charles, Hong Kong checked out on 12-Feb-2020
It was wonderful staying at Villa Splash! The view was spectacular!! Especially the sunset! The food was great and we enjoyed so much the delicious BBQ dishes while looking the gorgeous sunset. Thank you so much to Bee and this staff for amazing all the things and food for us at the villa. And for our kids, they love the cinema so much that they don't want to go to sleep ..hahaha. Thank you again for service us so that we can enjoy our time in the villa and spending our intimate time with our family.
Selong Selo Resort & Residences - two bedroom villa
Matt G, Australia checked out on 10-Feb-2020
Reception Staff were so helpful and friendly to us with every query and request. All staff have been amazing, they have welcomed us with smiling face everyday and always made sure we were served and happy. When not serving they were always keeping busy, preparing and tidying the bar and restaurant. The staff and room service was amazing. Our room was always so well made and clean each day and staff were always so respectful and friendly when we saw them in the room. Our room was unbelievably beautiful - it made our honeymoon!! The rooms are so spacious, stylish ,clean and the view is amazing! We had tea every evening and a swim in the beautiful pool and it was so beautiful. Bed was very comfortable ,fan or Aircon work really well. Two toilets and shower water pressure was great! Slippers, beach towels, robes, a safe - Everything you need!! They also made a happy honeymoon swan decoration on bed which was so sweet!!! Food - the menu is really good!
Momiji Lodge
Andrew V, Panama checked out on 08-Feb-2020
We had a perfect stay at the lodge. The house was very well designed and maintained, and the on-the-ground Elite Havens staff was very helpful. It is in a perfect location in Hirafu, and having access to the on-demand shuttle made getting to and from the slopes a total breeze. We’d love to stay again. Thanks!
