"We had the best experience of our lives. Daniel and Alice are the bomb.com! Spacious, cozy, heated floors, amazing showers, and friendly Elit Havens staff. An amazing place. I would definitely recommend. "

"We had a wonderful time in this elegant, quiet space. The Elite Havens hosts were ultra helpful in all things (ski handling, transportation, advice, etc.). Would recommend to any group skiing Niseko and the surrounding area!"

"Great house in a great location. The shuttle service was fantastic - efficient, prompt, and also run by very friendly Elite Havens people. Would definitely recommend to anyone looking for a place to stay in Hirafu."

"Dear Melie, all staff and the villa, It's a very special experience this time during the Corona Virus time. I think we have a bond. Although I decided to leave earlier but that's only because of the virus that changes the color of the world a lot. Hope the virus will be gone quickly. And we hopefully come back again soon! Thanks to Thailand to let us stay for 2 months at this special time. "

"What a lovely holiday the best ever. Thanks to your great team Bow, Noey and the others. They did a great job. All the details, the food, the rooms, the complete villa, the help with BBQ. Thank you so much. "

"We like to stay at Katamanda very much. Wonderful service, friendly staff and amazing conditions. Thank you very much. We hope to come back again, it is our third time, and we very much want to come soon. Thank you very much to Khun Karn and to the cleaning lady: clean, fast, high quality. We are waiting to confirm our next reservation. We will come to you again for sure!"

"Great job. Beautiful pools. We have breakfast everyday better than what we had at the Ritz Carlton, great recommendation for the dinner. Some of the best service we are ever had beyond our expectations, very flexible for our changes too. Bao and Sunny were great too. "

"To Noie, Nan and Sunny, Thank you for taking care of us and the family, your professionalism is sincerely appreciated. We all love you! We really enjoyed our stay, everyone was so nice to us and make us feel at home. We can not wait until we come visit again. "

"Thank you very much for the holiday. Beautiful view and kind service! We love it here and we will come back. "

"Thank you so much, Bella, Blue and Oh for making the past 3 days at Panacea so amazing and memorable! The accommodations, pool, food and service exceeded all our expectations having been to such a spectacular wedding at the main villa. Bella, in particular looked after us attentively from our breakfast in the morning until 2 am at the weeding day. she was amazing! We will not forget our stay at Koh Samui! "

"Everything was great! Staff paid close attention, did all on time and coordinated well. Food was amazing, can't differentiate from restaurant. Enjoyed unbelievably good nature, atmosphere and attention to guests. Big thanks for the holiday. Excellent holiday. Beautiful sea and beach. Super girls. Very tasty food, calm holiday time. "

"A really great stay."

"Thank you very much for making our family vacation so much more than we expected! Thank you Jee and the staff, for fulfilling all our wishes and especially having a wonderful food and great Papa's birthday :).. We will definitely wish to come back and stay in your wonderful villa again."

"Professional and warm service, we loved it here."

"The house is brand new with good furniture."

"The help from the staff at elite havens was tremendous. From check-in, when Alice drove us to and from our previous accommodation to grab our stuff, to the check-out courtesy ride to the welcome centre, the stay was as easy as could be! Great staff at Elite Havens, everyone was very helpful and nice :)"

"The Elite Havens group that runs this property does a spectacular job. They will give you rides anywhere in Hirafu during business hours, and make sure you get in and out of town with ease. Daniel was especially great! The staff in general were very accommodating and helpful. I would stay here again."

"It was wonderful staying at Villa Splash! The view was spectacular!! Especially the sunset! The food was great and we enjoyed so much the delicious BBQ dishes while looking the gorgeous sunset. Thank you so much to Bee and this staff for amazing all the things and food for us at the villa. And for our kids, they love the cinema so much that they don't want to go to sleep ..hahaha. Thank you again for service us so that we can enjoy our time in the villa and spending our intimate time with our family."

"Reception Staff were so helpful and friendly to us with every query and request. All staff have been amazing, they have welcomed us with smiling face everyday and always made sure we were served and happy. When not serving they were always keeping busy, preparing and tidying the bar and restaurant. The staff and room service was amazing. Our room was always so well made and clean each day and staff were always so respectful and friendly when we saw them in the room. Our room was unbelievably beautiful - it made our honeymoon!! The rooms are so spacious, stylish ,clean and the view is amazing! We had tea every evening and a swim in the beautiful pool and it was so beautiful. Bed was very comfortable ,fan or Aircon work really well. Two toilets and shower water pressure was great! Slippers, beach towels, robes, a safe - Everything you need!! They also made a happy honeymoon swan decoration on bed which was so sweet!!! Food - the menu is really good!"

"We had a perfect stay at the lodge. The house was very well designed and maintained, and the on-the-ground Elite Havens staff was very helpful. It is in a perfect location in Hirafu, and having access to the on-demand shuttle made getting to and from the slopes a total breeze. We’d love to stay again. Thanks!"